We are a London based florist and hence can only deliver to the London area.
Our delivery service is available from Monday to Saturday. Delivery time is from 9am to 6pm on any of these days. We do not deliver on Sundays, apart from Mother’s Day, or on U.K Public Holidays.
In the unfortunate event that an order has been placed for delivery on a Sunday or a Public Holiday and we are unable to contact you, we will deliver the flowers, where possible, the day before or the day after the date requested.
Orders must be placed before 1:00pm for same day delivery to the London area. Unfortunately we can not guarantee same day delivery, as it will be dependent on availability of our courier services, in addition to factors out of our control such as bad weather and traffic.
If stock is unavailable for any reason, we will offer an alternative for the order, with similar type and colour flowers for example, that will fit with the style of bouquet, and be of equal or greater value.
Delivery Instructions - Please ensure to add any important details to your order that we need to know about, along with any other special instructions for our drivers such as where to leave the flowers if the recipient isn't home. Also please select the option to write the recipient a personal message should you wish.
If the recipient isn't available to accept the delivery and we don't have any further instructions from you, we will attempt to leave the delivery in a safe place, or with a neighbour. If you have provided us with contact details we will do our best to contact you to explore alternative options. Our delivery driver will leave a signature calling card, with details of where we left the delivery.
If you need any further assistance and would like to speak to one of our lovely talented florists, please call our shop on 020 8362 1320